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Shipping & Returns


Delivery Information

The majority of our goods are shipped via UK Mail but we do also use TNT Express, Hermes or Royal Mail to ensure safe delivery and excellent service.

At Prime Industries we will try to dispatch orders the same day if received by 1.00pm this is subject to the amount of orders received.

Orders placed after 1.00pm on Friday and over the weekend may not be processed until the following Monday again this is subject to orders received.

Our Standard UK delivery charge excludes Northern Ireland, Highlands, Isle Of Man and Isle Of Wight. For these areas please contact us sales@primeindustries.co.uk.

Generally orders will be received the following day; however please allow up to 4 days for delivery of your order, we will do our best to get it there as quick as we can.

We will always contact you if we experience any problems with your order

Please note we cannot guarantee times of delivery but we may be able to contact the drivers on occasions to get an ETA.

If your item is not in stock for any reason, we will contact for you.

Our aim is to always have stock available on all the website items but from time to time due to demand we may temprally run out. we will always contact you and try to offer an alternative or give you the option to cancel or wait for the stock to be replenished.

Standard UK Delivery Service (Next Day)

Delivery Costs

Cost of delivery is subject to order total

0 to £30 = £8.95

£31-£45 = £7.95

£46-£60 = £6.95

£61+       = £0.00

 

Returns

If for any reason you are not happy with the goods supplied; please contact us to discuss sales@primeindustries.co.uk and if there is still a problem we will be happy to refund less any transport costs.


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